|
|
New Message from the General Manager
The
two recent incidents in the concourse area under Market Street in
Center City have cast a shadow for some members of the public about
whether it is safe to use public transit. These senseless and
tragic incidents are unrelated events that occurred in the public
pedestrian areas adjacent to our stations. I want to assure you that
our transit system is safe. More...
Gulph Mills Station now ADA Accessible
Effective
immediately, the Gulph Mills Station on the Norristown High
Speed Line (Route 100) will now have fully accessible service on both
platforms. The number of accessible stations throughout SEPTA continues to increase as we are committed to providing ADA accessibility to our system.
Full ADA Accessibility At 52nd Street Station
Beginning
today, the Market-Frankford Line will increase its number of ADA
accessible stations. Customers using the Market-Frankford Line's
52nd Street station will now have fully accessible service on both the
east and westbound platforms via two new elevators. SEPTA has
numerous accessible stations throughout the system and remains dedicated to providing outstanding accessible service to its customers.
Norristown Transportation Center Parking Garage Opening
SEPTA
is pleased to announce the opening of its first Regional Rail parking
garage on Monday, April 7. The 522 space parking structure at the
Norristown Transportation Center will officially open to parking
patrons. Parking will be FREE to all SEPTA customers during the
opening week, April 7 – 11. Regular rates will
take effect Monday, April 14, with a discounted rate available to
SEPTA riders with a valid TransPass, TrailPass or pack of 10-Trip
Tickets.
The Norristown (R6) Regional Rail ticket office will also have new
hours beginning Monday, April 7. The weekday closing time will be
extended to 1:30 p.m. Get more information about the opening as well as parking and payment tips.
Community Meeting for Route 11 Trolley Track Renewal Project
SEPTA
plans to excavate, renew and pave approximately 4,000 feet of eastbound
and westbound tracks on Woodland Avenue from 60th Street to 68th
Street. A Community Meeting regarding the renewal project will be
held on Thursday, April 24th at 6p.m. The meeting will be held at
the 12th Police District Station Roll Call Room, 65th and Woodland
Avenue.
Public Hearing on SEPTA's Fiscal Year 2009 Capital
Budget and Fiscal Years 2009-2020 Capital Program
SEPTA has schedule public hearing for the purpose of considering SEPTA’s proposed Fiscal Year 2009 Capital Budget and Fiscal Years 2009-2020 Capital Program and the projects contained therein for which financial assistance is being sought. More information on hearing dates and locations.
SEPTA Proposes Service Enhancements, New Customer Service Initiatives in FY09 Operating Budget
General
Manager Joseph M. Casey announced the beginning of a new chapter for
SEPTA customers with the Fiscal Year 2009 Operating Budget. When
asked about the upcoming $1.080 Billion budget program, Casey
said…“We recognize that public transit is a customer
service business and we are now in a financial position to commit our
resources to the issues that matter the most to our customers -
service, cleanliness, convenience, courtesy, and communications.”
SEPTA’s Proposed Operating Budget for the Fiscal Year ending June 30, 2009 (Fiscal Year 2009) and Five Year Financial Plan. More information on hearing dates and locations.
Clean Air Run
SEPTA is a proud sponsor of the Clean Air Council's 27th 5K Run for Clean Air, which will be held on Saturday, April 19, 2008. The 5K course is flat, fast and winds through the park along the Schuylkill River along Martin
Luther King Drive (by the Philadelphia Museum of Art).
The run starts at 9:00 a.m. and registration begins at 7:30
a.m. but you can save $5 on the registration fee by registering in advance.
New Month, New Perks
Have a look below to see where you'll find the latest additions to SEPTA Pass Perks.
Free dessert with purchase of any entree. from Effie's Restaurant - Celebrating 11 Years
$1.00 Off Regular Admission from American Swedish Historical Museum
Per Ticket Discounts up to 50% from Upper Darby Performing Arts Center
Buy One Adult Admission, Get One Free from Atwater Kent Museum of Philadelphia
10% Off Building Your Track from Allen & Allen Motor Speedway Racing
Free pass holder from Delaware Valley Association of Rail Passengers
Free one hour consultation from Susan Naiman Interiors
Free Max. home value audit, home warranty, and more.. from Long and Foster Real Estate, Inc c/o Tomika Bryant
20% off bill or Buy one entree, get one free from Sal's on 12th
Save 10% off Tea and Teaware products! from Cafe Tea
Save 10% off your entire purchase! from Chamaeleon
$7 Off Regular Shows, $2 Off Special Events from Bristol Riverside Theatre
20% off normal hourly rate from S.H. Cristal, Esquire
10% off purchase from Fine Line Boutique
Buy one ticket, get 2nd half price from Penn Relay Carnival
20% off merchandise and services for 1st time clients from Andre Richard Salon
10% off classes from Studio 34 Yoga | Healing | Arts
Waive $99 enrollment fee from SWEAT Fitness
Free home inspection or free home warranty from Caldwell Banker - Jennifer Hohenberger
Buy One Admission, Get One Free from The Highlands Mansion & Gardens
15% off all products and services from Nova Hair Salon
10% off any regularly priced purchase from Open House
$5 Business card ad (normally $125) from Retroaction Sports-The Magazine
ONLY $1 to advertise your My Space address from Retroaction Sports-The Magazine
10% off any Package Plus One Free Microdermabrasion! from United Laser Clinics
10% off all purchases from Duross and Langel
|
|
Letters from Riders
Brian Murphy |
Dear SEPTA,
I am a daily rider on the Route J Bus #2559. I
board at Broad and Lindley at 2:24 pm every day, and I want to
complement Driver Brian. He is very patient with the many seniors
and children on his bus. He is very polite and respectful to us
all. I consider Brian to be the best driver when it comes to
Customer Service. I realize what it takes to run a transportation
company but Brian gives us what SEPTA promises. He is certainly a
fine example of an employee worth the money. Brian is a pleasure
to travel with.
Thank you,
Ms. Geri Edens
|
James Madison |
Dear SEPTA,
First of all I would like to THANK the SEPTA driver (older gentlemen
8:00am bus on 20th Snyder Northbound Front & Market). I'm a disable
passenger who uses a wheelchair every morning Mon-Fri. He helps me on
the bus. My complaint is the illegal parking that prevents the bus from
pulling close to
the sidewalk. I'm hoping that SEPTA can help make the bus zone free of
illegal park cars.
Sincerely,
Rodney Whitmore
|
Kenneth Brown |
Dear SEPTA,
I wanted to commend this operator being courteous-kind and very
considerate of the passengers. He told me to put the cart I was
carrying onto that little opening in front of the bus. His
mannerism should be the way all operators carry themselves. I
wanted SEPTA to know that there are some good people working at SEPTA.
Cicely Brown
|
Customer Service
Call 215.580.7800 (TDD/TYY 215.580.7853)
between 6am - 8pm weekdays and 8am - 6pm weekends for live travel
information. Or, email us anytime through our online form with your questions, comments or concerns regarding service.
Locations for travel information and schedules are open throughout the system and in SEPTA headquarters at 1234 Market Street. |
|
